Position Papers
Saying “No”...Or Caring Too Much about the Wrong Things
Caring too much about something can put you at a distinct disadvantage.
Car salespeople know this when they detect even the slightest interest or sense any desperation on your part. Savvy negotiators sniff out this weakness when working their magic at the final hour. Kids know this when they look up at you and ask for something you wouldn’t normally allow but hope that they can tug at your heart strings with that special look.
Read MoreChanging Client Perceptions
Ever return to a reunion and been frustrated when former classmates are surprised at your success? It may be human nature to pigeonhole each other, and since (most) clients are human, they have a natural tendency to make assumptions about your abilities that will be tough to change.
Smaller ships turn quicker, and your capabilities are likely to expand more rapidly than client needs will evolve. You are a smaller firm than your client, and are likely adding capabilities very quickly. That’s another way of saying that clients may have you in a rut.
Read MoreThe Advantages of Being a Larger Firm
I’ve always advised firms to view growth (defined as an increased body count) as something largely neutral. It’s not good or bad—just different. That can relieve the inappropriate pressure to grow, grow, grow. So called “developed” cultures place a premium on growth, even to the point of saying “if you aren’t growing, you’re dying.”
Read MoreThe Advantages of Being a Smaller Firm
What better time to point out the advantages of being a smaller firm than when the industry is experiencing a contraction. All the more so since we have this strange obsession with growth, captured in phrases like “if you aren’t growing, you’re dying.” You can’t fit deep thinking on a bumper sticker, and that looks like a bumper sticker to me.
Read MoreFour Essential Marketing Ingredients
There are four things that will do more than anything else in making you successful at landing new business. If these four things are present at your firm, you’d actually have to work very hard not to succeed.
Read MoreAvoiding Marketing
Most of us would acknowledge that marketing our firms is important, though such a statement is often followed by “but…” It’s nothing to beat ourselves up about, but not having a marketing mindset will hold your firm back.
Read MoreBringing Balance to Your Creative Services Firm
Whether or not you have articulated it, your firm is mission driven. (Furthermore, what looks “balanced” to you because it aligns with your own interests might appear imbalanced to someone else with different priorities.) In the absence of a clear statement surfacing this focus, how would I discover the unique nature of your firm or the firm where you work?
Read MoreBelief, Opportunity, Capacity
What leads to business success? If you’ve ever gone back to your high school reunion, you’ve probably seen some surprise success stories and scratched your head while asking the same question. For small marketing firms, success typically follows one of two paths.
Read MoreBuilding a Staff: Ten Suggestions for Doing it Right
What does it mean to build and then lead a staff? Few of us received any formal training for it, so we often model our own style on the examples we’ve had in other bosses (and parents). Too bad, really, because learning to do this ought to be a lot less accidental.
Read MoreCreative Burnout
Burnout is widely felt in marketing field. So much so that every individual will face it at some point in his/her career.
Some of it stems from a propensity toward short attention spans, developed at an early age. Oddly enough, if you didn’t have access to a TV or hours of video games, you might be more creative now! (So much for the impact of your profession.)
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